Refund and Cancellation Policy

Our Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund Policy at any time.

I. REFUND POLICY –
At www.carsmartclub.com, our general policy is YOUR PURCHASE WILL BE CONSIDERED AS FINAL AND YOU WILL NOT BE ABLE to RECEIVE A REFUND OF YOUR PAYMENT AT ANY TIME. However, in a determination to achieve customers satisfaction, for any issue you can contact us through our email – info@carsmartclub.com

If Customer order a detailed illustrated poster of their car, a refund is only given after the final revision of the poster if there is misspelling on our part, a defective image, or wrong color of the vehicle or lettering.

We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.

If for any reason, our customer support team confirms a refund. Then, a refund will be made accordingly.

We take our customer’s feedback very seriously and use it to constantly improve our products and quality of service.

II. METHODS OF PAYMENT AND REFUND –
We will refund your amount to the original payment method, once it has been processed.

III. REFUND CYCLE –
The complete refund process normally takes about 5-15 working days from the date of confirmation of refund.